The information and services on the websites are intended both for customers and for non-customers. The offers that can be found on the websites from Forex21 are expressly not intended for persons in countries in which the provision and/or the retrieval of the included contents is prohibited, particularly not for persons as defined by Regulations of the US Securities Act 1933. Each user is responsible to inform themselves about and comply with any restrictions before visiting the websites. Forex21 may not be held liable for any damage or loss that arises from any use of the provided software or information. See also Risk Disclaimer.
Forex21 owns the copyright and any other rights on all websites, particularly the texts, layout, source texts, brands and logos as well as the contents. Information provided on our website is protected by international copyright. Reproduction or distribution is only allowed with written permission from the website owner of Forex21.
Forex21 may not be held liable for the contents of external links. We have no control over content of those websites. Inclusion of links does not imply a recommendation to visit the website.
All products are shipped electronically. Download link(s) to installation packages are provided within 1-30 minutes. In case the order is subject to manual approval by Forex21 administration, download link(s) will be provided within one business day.
The 10-day unconditional refund policy applies to all regular purchases where the payment has been processed through our payment processor MyCommerce. The refund policy is unconditional (except that it is limited to 10 days). Forex21 guarantees to process valid refund requests within three business days. Requests can be submitted through our contact page or e-mail. Requests need to include the full name of the client and order ID.
As it is not allowed by law, Forex21 cannot and does not give any kind of performance guarantee to the end user client. Every software developed and distributed by Forex21 allows the end user client to change settings and input parameters according to his/her preferences. Therefore, the end user client alone is responsible for his/her trading results.
The client is allowed to use the trading software on up to five trading accounts simultaneously. This can be either demo or live trading accounts. Usage on master accounts (PAM, PAMM, MAM), requires ownership of a money manager license.
Forex21 is a software developing company, and although we may provide set files and suggestions to end user clients, provided information does represent any kind of investment advice or trading recommendation.
Forex21 constantly enhances services and products. Accordingly, the websites will be updated from time to time. We, therefore, request you to inform yourself about the applicable terms and conditions and notes at each point in time.
This page is effective starting from 02 April, 2017.